Phone: (225) 769-4044

Relay Service

For individuals who are deaf or hard of hearing, telephone communication involves communicating by text rather than by voice, typically using a teletypewriter (TTY), also known as a TDD (Telecommunications Device for the Deaf). A basic TTY consists of a keyboard, a display screen, and a modem, which operates over standard telephone lines. If a deaf individual is communicating with another TTY user, both users send and receive text. If a deaf individual is communicating with a hearing individual who doesn't have a TTY, they will use the Telecommunication Relay Service (TRS).

If you reach our voice mail system using a telecommunication relay service, please leave a detailed message so that we may respond to your request. Please leave your name, date of birth, and (if you know it) your account number.

For hearing impaired patients with TDD services, we can be reached through the Louisiana Relay Service, or you may request an appointment or contact our billing office via our secure web pages.


* TDD service makes it possible for people who are hearing impaired to communicate by telephone. Messages are typed on a small keyboard and relayed over phone lines to their destination, where they appear on a device similar to a Teletype machine.