Prescriptions

The consistent and uninterrupted use of medication is important to maintaining you health. Therefore we request that you make every effort to call for your refills at least 7 workdays in advance. While many health plans may not allow you fill the prescription before a designated time, your physician can send a renewal prescription in at any time.

Refills that are requested after hours may only be filled with enough medication to help you reach the first available business day that the Clinic is open. However, all narcotics, including pain medications, certain anxiety medications, and sleeping medications can only be refilled by your physician during regular business hours.

For prescription refills, please have your pharmacist contact your doctor's office during regular office hours. If you contact the doctor directly, please have your name, date of birth, pharmacist's name, and phone number ready. Many prescriptions cannot be refilled over the phone or by physicians not familiar with your case. Therefore, please make sure you always have enough medication for nights, weekends and holidays.